The Eagle has Landed?

Some of the laments of those in my profession served as the basis for launching this blog, and were laid out in my first post (Introduction - Thoughts at Launch).

Five days later, I was sitting in my supervisor's office, receiving a debriefing of a two-day meeting she attended at the parent company's offices in the Midwest. She laid out all of the particulars that applied to me -- short-term solutions for interface changes, attempts at a longer-term strategy, who contributed to discussion and who didn't, etc. -- then gave me a set of documents to copy for my own reference. Upon returning the originals, she said, "Oh, by the way -- I want to do a usability test."

I almost wet myself.

Seems she had taken to heart much of Steve Krug's book, "Don't Make Me Think" and decided that his "10 cents a day" approach to usability testing is just the thing that's needed at this point in the evolution of the company's IT development process.

Damn - I should have started this thing months ago.